Social Work 101: Essential Skills for Aspiring Advocates

Discover essential tips for starting a career in social work. Learn how education, people skills, and effective documentation can help you succeed as an advocate and resource navigator.


If I’m being honest, working as a social worker was never on my bucket list. My dream was to become a doctor, but as the saying goes, “When you make plans, God laughs.” I also aspired to be a writer, inspired by the iconic Carrie Bradshaw from Sex and the City.

Eventually, I found myself easing into a role as a social worker after completing my undergraduate studies. A friend recommended an opportunity, and I decided to give it a shot. My early work experience included roles as a criminal lawyer’s assistant, a librarian, and even a volunteer firefighter—each role teaching me valuable lessons and skills.

“You must never be fearful about what you are doing when it is right.” — Rosa Parks

Being a social worker is a busy and rewarding career path. Here are some essential tips to help you thrive in this dynamic field, whether you’re starting fresh or looking to enhance your skills as an advocate, community liaison, resource navigator, and care coordinator for individuals and families.

1. Prioritize Education and Certification

While it’s possible to enter human services without formal education, obtaining relevant degrees and certifications can significantly enhance your understanding of the populations you serve, societal trends, and social determinants of health. Consider pursuing courses in social work, psychology, or healthcare management to build a strong foundation.

2. Cultivate Strong People Skills

As a social worker, you’ll be engaging with individuals from various backgrounds. You’ll conduct phone calls, perform home visits, complete assessments, create treatment plans, link resources, and follow up on care plans. It’s crucial to remain empathetic and non-judgmental. Remember, you’re on the same team as your clients, working towards positive outcomes.

3. Commit to Continuing Education

The field of social work is always evolving, so make it a priority to invest in your professional development. Attend conferences, enroll in subject-matter courses, and pursue additional certifications and workshops. These opportunities not only expand your knowledge but also help you network with other professionals in the field.

4. Master Documentation

Effective documentation is essential in social work. Standards may vary depending on the population you serve, but all organizations require accurate and timely records of your efforts. Good documentation showcases your impact, helps communicate the value of your services to leadership, and can aid in marketing your organization’s support services.

Embarking on a career in human services can be both challenging and rewarding. By focusing on education, honing your people skills, committing to lifelong learning, and mastering documentation, you can thrive as an advocate and make a meaningful difference in the lives of individuals and families.

If you’re considering a career in social work, embrace the journey and be open to the opportunities it presents. You may find that it leads you to unexpected places, just as it did for me!

What tips do you have for aspiring social workers? Share your thoughts and experiences in the comments below! For more insights into social work and advocacy, subscribe to our newsletter!